Returns & Exchanges
At Miss Mosa By Akanksha, we strive to ensure you love your curated fashion pieces; however, if you are not entirely satisfied, we offer a seamless 14-day return and exchange policy. Please ensure all items are unworn, unwashed, and retain their original designer tags to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring the invoice and all original tags are included to prevent processing delays.
Schedule a Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the return parcel.
Quality Check & Refund
After your package reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing